# coosmo > coosmo is an AI transformation boutique for European SMEs. We start from your processes, identify where AI creates value, and ship systems your team actually uses. Page: https://coosmo.co/en ## Applied AI for SMEs. Actually. We map how your best people work, then turn it into AI processes everyone uses. - +1,000,000 € in costs saved for our clients - +800 employees using the processes we optimised - 2x growth of our team over the last 12 months ## Our services These are four of the processes we work on most often. But every engagement starts with your needs: we shape the work around what your team actually needs. - **Process automation**: We turn repetitive tasks and manual handoffs into workflows across your systems, with human control where it matters. - **Company second brain**: We bring documents, procedures and know-how into shared, searchable company knowledge, so what one person knows becomes accessible to the whole team. - **Sales enablement**: We improve CRM workflows, lead qualification, follow-up and proposal preparation, reducing the commercial team's administrative load. - **AI training**: Practical programmes built around the team's real work: use cases, tools and rules for bringing AI into everyday activities. ## Sectors We go deep in two sectors rather than shallow everywhere. It is the only way the work starts from your processes instead of from a generic demo. - [Applied AI for Service Companies](https://coosmo.co/en/sectors/services): Consultancies, legal and accounting firms, insurance. Work made of documents, deadlines and billable hours, where most of the time goes into reading, sorting and rewriting. - [Applied AI for Manufacturing Companies](https://coosmo.co/en/sectors/manufacturing): Production, quality and supply chain. Work where the information already exists but sits in spreadsheets, PDFs and people's heads instead of in the flow. ## How we work 1. **Discovery**: We start with an introductory meeting. We understand the company’s needs and where Coosmo can genuinely help. 2. **Process Engineering**: We map the processes in depth and with rigor. We trace how the work gets done back to its root causes and identify where to intervene to remove inefficiencies and create real value. 3. **Deployment**: We build and ship the agents and automations into the tools the team already uses, one process at a time, so the change is felt in weeks rather than quarters. 4. **Enablement**: We hand over the system with the training and guardrails to run it in-house, so the capability stays with the company instead of with us. ## Case studies - [From a two-hour report to a one-minute workflow](https://coosmo.co/en/case-studies/automations-the-team-still-uses-three-months-later): The management report went from 1–2 hours to about 1 minute, with results checked against the previous Excel process. - [Sponsorship valuations ready to present to the client](https://coosmo.co/en/case-studies/sponsorship-valuations-a-client-can-check): We automated a sports consultancy's two most manual tasks without losing the ability to defend the numbers in front of the end client. - [Reimagining sports consultancy](https://coosmo.co/en/case-studies/consultants-automating-their-own-work): Over ten months and more than 100 hours, we worked with consultants to turn individual experimentation into stronger processes and a roadmap ready to continue internally. - [An AI roadmap the board has actually seen realised](https://coosmo.co/en/case-studies/an-ai-roadmap-the-board-could-approve): We turned scattered experiments into a plan with vendors, prices and sequencing, presented to and adopted by the company's leadership steering committee. ## Meet the Visionaries coosmo is an AI transformation boutique. After international experience at some of the world's best companies, we decided to bring our AI skills and our passion for business together in the service of European SMEs. - Matteo Giardini, Co-founder: https://www.linkedin.com/in/matteogiardini/ - Gianlorenzo Gai, Co-founder: https://www.linkedin.com/in/gianlorenzo-gai/ - Enea Omicini, AI Consultant: https://www.linkedin.com/in/enea-omicini - Alessandro Colace, Forward Deployed Engineer: https://www.linkedin.com/in/colace/ ## FAQ ### What is coosmo, exactly? An AI transformation boutique. We are not a strategy firm and we do not sell software: we map how your best people actually work, turn that into AI processes the whole team can use, and stay until it holds. Four steps, always in this order: discovery, process engineering, deployment, enablement. ### Which companies do you work with? We focus on two sectors. In professional services, we work with consultancies, law and accounting firms, and insurance companies. In manufacturing, we work across production, quality and supply chain. Two sectors instead of everything, so the work starts from your processes, not from a generic demo. ### Which European countries do you operate in? We work with SMEs across Europe. Our team is distributed across Italy, Spain, Denmark, the Netherlands and Norway, combining local presence with a European perspective. ### Where do we start, and how long before we see something? Always with an assessment: a few weeks mapping where the time goes, which decisions sit waiting for someone, and which process is worth automating first. From there the first process goes live in weeks, not quarters. We deliberately start on a small, measurable scope rather than a company-wide programme. ### How do you know it worked? We agree the baseline and the indicators before the first session, not at the end. It is the only way to tell a real result from a good feeling. ### Do we need an IT department? No. We build inside the tools your team already uses. What you do need is one person on your side who owns each automation: someone who updates it when the process changes. Without a name attached, an automation quietly dies within a few months. ### What happens to our data? Which data leaves the company and which does not is decided during the assessment, with you, before anything is built. It is not a technical detail to sort out afterwards. We work inside your existing systems and choose vendors accordingly. ### And when the project ends? Enablement is the last phase for a reason: we hand over the system with the training and the rules to run it internally. The expertise stays in your company instead of with us. At one sports consultancy we spent more than 100 hours working side by side with consultants and defined how an internal leader could carry the roadmap forward.